Returns & Exchanges
We want you to be completely satisfied with your Diane von Furstenberg purchase. If for any reason you are not, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original shipping date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in the original packaging, ensuring all designer tags and security seals are still intact and attached.
- 3.Attach the Label
Print the prepaid shipping label generated from our portal and affix it to the outside of your package, removing any old shipping labels.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.